Refund policy

All products sold on malloysounds.shop are digital downloads. Due to the nature of digital products, all sales are final.

Once a purchase is completed, the product is delivered instantly and cannot be returned, exchanged, or canceled. By completing a purchase, you agree to the following terms:

  • No refunds will be issued under any circumstances

  • No returns or exchanges are accepted

  • All sales are final

 

Because digital files cannot be “returned” after being accessed or downloaded, we are unable to offer refunds, even if:

  • You change your mind after purchase

  • You no longer want the product

  • You made the purchase by mistake

  • You do not have the required software or knowledge to use the files

  • You did not read the product description before purchasing

 

It is the customer’s responsibility to review all product details, system requirements, and compatibility information before making a purchase.

If you experience any technical issues accessing or downloading your files, please contact me and I will assist you in resolving the issue. Support is provided to ensure you receive your product, not to issue refunds.
Email: contact@isitmalloy.com

By purchasing from malloysounds.shop, you acknowledge and agree to this policy